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Disability Awareness Training Can Help Stop Complaints


It's worrying that we are still seeing many cases of people being refused service because they have an assistance animal such as a guide dog.  This problem is generally due to a lack of knowledge and could be resolved if more companies provided staff with disability awareness training.   It should be a standard part of any employee induction training and would enable staff to provide service and interact with people with disabilities in the appropriate manner.   Not to mention reducing the risk of a complaint being lodged with the Human Rights Commission. Here is the latest case to hit the media and involves former Disability Discrimination Commissioner Graeme Innes. Disability activist complains to Human Rights Commission after Uber drivers refuse to [...]

Disability Awareness Training Can Help Stop Complaints2017-03-14T04:38:25+10:00

Access and Inclusion is Good for Business


  Australian Network On Disability (AND) has just released a video that I'd like to share with you.  It's called Access and Inclusion is Good for Business. The Australian Network on Disability (AND) has launched a new video illustrating the business case for the inclusion of people with disability in all aspects of business, as employees, customers and stakeholders. The video highlights the current rates of disability in Australia, and encourages businesses to recognise people with disability as valuable potential employees and customers. There are more than four million people with disability in Australia, and 10 per cent of the Australian workforce (just over one million people) have some form of disability. As the prevalence of disability increases with age, [...]

Access and Inclusion is Good for Business2017-03-14T04:38:27+10:00
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