Bellingen Shire’s Inclusive Tourism Strategy Wins Excellence Award
Inclusive Tourism Strategy wins 2022 NSW Local Government Excellence Awards for Organisational Diversity and Inclusion
Inclusive Tourism Strategy wins 2022 NSW Local Government Excellence Awards for Organisational Diversity and Inclusion
Congratulations to our friends at Riverside Resort Urunga! Winners of the Excellence in Accessible Tourism category for the second year in a row.
You can get some tips on making your business more accessible by watching this 30 minute panel discussion hosted by Giovanna Lever of Sparrowly Group.
This is a great story and video by Chris Kerr written for ABC Mid West & Wheatbelt. It asks the question; Could tourism operators be more profitable by better serving the disability sector? The answer; Absolutely! I was very pleased to provide some input into the story which was originally posted on the ABC News …
There are only two places a service animal is not allowed… And a holiday park isn’t one of them. Another perfect example of a situation that could have been avoided with some Inclusive Customer Service training. A South Australian family have had their much-needed holiday ruined after their eight-year-old son’s service dog was refused entry …
Many Australian airports offer assistance to people with disability, but Brisbane Airport’s new program will support travellers with hidden disabilities and other airports are soon to follow suite. The Australian-first program, which has already been successfully implemented in the United Kingdom, will help people with hidden conditions and disabilities such as anxiety, autism or dementia …
Brisbane Airport Supports Travelers with Invisible Disabilities Read More »
Southern Cross Uni has brought the subject of Accessible Tourism into the classroom. I was recently asked to be a guest lecturer to first-year students as part of the Tourism degree. There were two parts to the request, the first to deliver in person at the Gold Coast campus and the second to record a …
Southern Cross Uni introduces Accessible Tourism to Students Read More »
The second World Summit on Accessible Tourism – Destinations for All was held in October 2018. The conference was held in Brussels and Melissa James of Inclusive Tourism was invited to present. Her presentation was titled Advocacy Initiatives for Accessible Tourism and discussed the importance of collaboration between stakeholders including government departments, tourism operators and …
Sounds like the beginning of a joke doesn’t it. It’s a line I use in my Disability Awareness Training to highlight the discrimination that occurs on a regular basis by staff that simply don’t have the training to know better. This time, I’m referring to the case of the young woman out celebrating her 21st …